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Q How often should maintenance be performed on disposable face mask machine?
A Generally speaking, maintenance should be performed every 7 days, or half a month for standard machines. And the transmission system, connections need to be lubricated randomly, as well as cleaning up.
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Q What kind of after-sales service can you provide?
A We would have you send someone to our facility for training before ship. When machines arrive at your facility, we would send our engineer to your facility for installation, and would be a simple training for your engineers, going over the machine, troubleshooting etc. Meanwhile, we will build a after-service system for your account. That is, our commissioning engineer, electrical engineer and programmer will be in contact to answer your questions and fix your problems at any time, and offer a solution within the shortest time. We would also send engineers for any issues can't be resolved by your side. We would send our engineers to your facility for preventive maintenance, optimizing performance continuously through collecting customer's feedback.
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Q How long is the working life of mold?
A The raw material we used is imported DC53 mould steel and the heat treatment process of steel can reach 61℃. Under the premise of normal use, it can be guaranteed that the cutting roller can cut 4 to 5 million pieces. During the warranty, the mould can be repaired free of charge. The service life of the welding roller can be up to five years.
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Q What certification reports do your machines have?
A We are a high-tech enterprise, machines with CE certifications. The quality of the equipment meets the requirements of being exported to the European and American markets, and has rich experience in serving the world's top 500 companies.
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Q Will you provide any free of charge parts be shipped with machine ?
A Some wearing parts such as cutters, scissors, belts, etc. The machine is guaranteed for one year expect the damage by human error. In order not to affect the normal production of the machine, we will recommend customers to purchase spare parts and will provide a corresponding spare parts list.
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Q Are your ultrasounds imported?
A Our ultrasonic system continue the technology from Taiwan, and our R&D teams constantly strive to innovate and improve. All ultrasonic spare parts are purchased from the biggest brand, imported from Taiwan to ensure the best performance. In particular, we have close cooperation with Germany ultrasonic company if customer have special requirements.
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Q Can the size and shape of toilet seat covers be customized?
A Yes. The mold design is flexible and can be customized to your preferred size and shape.
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Q Can your machine quickly adapt when we need to frequently switch between different sizes or patterns of headrest covers? Is mold change costly?
A Absolutely. This is one of the core advantages of our pillow case machine . It supports mold-free size customization—simply input new dimension parameters directly via the PLC touchscreen interface for a quick production changeover, usually within minutes. This completely eliminates the high costs associated with traditional mold development and replacement, empowering you to flexibly handle small-batch, multi-variety orders.
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Q We are highly concerned about material waste. How does your machine perform in terms of pattern alignment and cutting accuracy? Can it reduce the defect rate?
A It performs excellently. The integrated color tracking and photoelectric sensing system is specifically designed to address this pain point. It automatically detects printed registration marks on the material, ensuring every cut is precise and achieving flawless pattern alignment. This significantly minimizes material waste caused by misalignment, effectively reducing your scrap rate to a minimum and directly protecting your profitability.
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Q What materials are compatible with your machines?
A Our machines are desined to handle a variety of non-woven fabrics,including those used in medical, industria, and consumer aplications. We can provide more details
based on your specific material needs.
